Does Ecommerce Business Really Need Live Chat? Infographic

E-commerce business always trying to find new ways to satisfy their customers and at the same time beat competitions. As report says, live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone. Live chat is treated as the best online supports tool, which… Continue reading Does Ecommerce Business Really Need Live Chat? Infographic

Using Social Media As A Learning Tool

Until now, Social Media have been associated with a stereotype meaning of hanging out with friends, colleagues & loved ones. But recent researches and surveys have confirmed that there are people, who use this medium to spread knowledge and information among students. For example, Lynda.com, powered by Linkedin, offers tutorials to learn various skills. Facebook… Continue reading Using Social Media As A Learning Tool