Does Your Business Need a Bespoke Phone System?

A bespoke phone system can be chosen by any business in order to provide it with the right kind of telecoms set-up and technology to operate efficiently in the modern world. However, not every business needs a bespoke phone system, so it is necessary to work out whether or not your company should invest in one before you make any kind of commitment.

A bespoke telephone system is by nature a very flexible one, because it should be explicitly tailored to meet the needs of a company, rather than requiring that an organisation squeezes into a one-size-fits-all model that might not be appropriate in the long term.

You could argue that only the very smallest businesses can do without a bespoke phone system. For example, if you are self-employed you may not need more than a single landline connection or number for making calls, since to add any more might be excessive and unnecessarily expensive.

However, thanks to modern telephony technologies it is possible to get a bespoke phone system for small and medium sized businesses which will not break the bank, as well as much larger corporate solutions that are suitable for companies with hundreds or perhaps even thousands of employees.

In the past it was necessary for complicated on-premises exchange technology to handle a system consisting of more than a few telephone extensions, but thanks to the dawn of the digital age and the availability of VoIP services, advanced set-ups have become far more affordable.

Using hosted VoIP solutions that are tailored to fit your business’ budgets and user requirements, it is possible to get an inexpensive in-house set-up that will give you access to advanced call handling, recording and routing without requiring that you install and maintain an expensive PBX.

Most features can be handled remotely when you use VoIP, which means that you can access a truly bespoke system that scales to suit the needs of your business from minute to minute. For example, if you suddenly need to forward calls to another location or add extra extensions internally, using a modern, bespoke VoIP system will help you to achieve this with minimal hassle.

Contemporary bespoke telephony services for businesses are also flexible when it comes to pricing and maintenance costs. Because a third party will be handling the most complicated parts of the service, you will not have to worry about having to deal with downtime and other issues that might crop up which you might not have the skills to fix in-house.

When it comes to the type of business that can benefit from a bespoke telephone system, there really is no restriction. As long as you need to make and receive calls it might be sensible to invest in this type of technology, because being responsive and accessible to customers and clients while also cutting costs associated with communications will give you the edge over competitors.

The decision as to whether or not it is necessary to invest in a bespoke phone system is down to individual businesses, so you need to assess your circumstances, look at the cost of the options that are available to you and make an informed choice.

Flexibility and scalability are the watchwords of modern communications services, so you want to make sure that any systems you do adopt are able to offer you these. Thanks to advances in telephone systems there is no need to be daunted by the thought of adopting a contemporary solution, so your business can start to take advantage of cutting-edge platforms without breaking the bank.

Daisy Group Plc can provide flexible, bespoke phone systems for SMEs to large corporations. Visit their website to find out more here.