The results of a new consumer survey auditing customer service experience and purchase behavior should be of interest to small business owners operating out of traditional retail spaces. Although the study, conducted by ClickFox, dealt specifically with holiday buying plans, the findings may have year-round ramifications as well. The 2012 Holiday Customer Service Audit reveals… Continue reading Consumers Pick E-Commerce for Better Customer Service
Tag: consumers
Why The New iPhone 5 Feels Just Like The Old iPhone 4
Apple Inc. launched the new version of the world’s most popular smart phone a couple of months ago. Dubbed as the iPhone 5, the new device comes with a larger display, faster processor and couple of more changes than the previous iterations of iPhone devices. Just like any other iPhone device, it was sold to… Continue reading Why The New iPhone 5 Feels Just Like The Old iPhone 4
3 PC Manufacturers that Could Beat HP in 2013
They are still the kings. Despite an overall market decline, thanks to ultrabooks and tablets, Hewlett-Packard still tops all desktop computer manufacturers in overall shipments. It has retained this top spot for a good many years now, and currently holds 16 percent of the world desktop PC market share. But time might be running short… Continue reading 3 PC Manufacturers that Could Beat HP in 2013
A Brief Introduction To Cables And Their Different Formats
When it comes to an HDMI cable, purchasing the correct cable format is essential for an HDMI connection to be formed. There are several different types of HDMI cable formats: the standard HDMI cables, HDMI cables with Ethernet, HDMI mini/micro cables, HDMI extension cables, HDMI flat cables, HDMI to DVI cables, and HDMI switch splitters.… Continue reading A Brief Introduction To Cables And Their Different Formats
Load Testing Takes To The Cloud
Cloud computing is the buzz word that will not go away, no matter how many times sceptics try to swat it as it swarms in the air. Recent Developments While the cloud has been something of a pipe dream for many years, recent improvements in connectivity and a wealth of providers have allowed for an… Continue reading Load Testing Takes To The Cloud
Using The Web To Save Money
It seems the world’s financial experts are unable to decide whether the recent economic recession is just leaving, still with us or on its way back at the moment, and until they all manage to reach some kind of agreement it’s perhaps best for us to expect the worst. Over the last five years or… Continue reading Using The Web To Save Money
Healthcare Content Marketing: The Basics
Many industries are beginning to adopt a “content marketing” strategy because simply advertising and self-promotion aren’t connecting consumers to businesses. In the healthcare industry, content marketing can make huge strides for companies looking to seek out their ideal consumers and create long-lasting relationships…and what company wouldn’t want that? In its most basic form, content marketing… Continue reading Healthcare Content Marketing: The Basics
How To Gracefully Deal With Negative Social Media Feedback
As any business owner knows, negative feedback is a part of its existence. What sets one organization apart from another is how it responds to that feedback. Today, social media allows consumers to provide feedback immediately and in a very public way. Therefore, it is important for an organization to have a plan and specific… Continue reading How To Gracefully Deal With Negative Social Media Feedback
The Mobile Phone Market – Key Trends For 2013
Around 88 percent of adults living in the USA owned a mobile phone in March 2012, according to the Pew Research Center’s Internet & American Life Project. At first glance, this suggests that the US mobile phone market is saturated. However, this is far from the case, partly because smartphone ownership and Internet access from… Continue reading The Mobile Phone Market – Key Trends For 2013
Frequently Asked Questions About Fiber Optic Internet
The concept of using fiber optics as a principle technology in communications is not a new one. The use of this technology in modern internet connections, however, is a relatively recent development. In fact, this adaptation of the technology is so recent that many modern consumers still do not have access to it. This is… Continue reading Frequently Asked Questions About Fiber Optic Internet