Insurance Companies That “Get” Twitter Customer Service

Social networking has transformed the way people communicate and network with each other. Making phone calls, writing letters, and waiting in lines at stores have taken a backseat to commenting on people’s posts on these sites. Most people today prefer to use social media to resolve their issues and to find out new information. In… Continue reading Insurance Companies That “Get” Twitter Customer Service

Bringing Your Customer Service Into The 21st Century

No matter what you’re buying these days you’ve got more choice than ever before, times may be hard but there’s still a lot of competition out there and you need to be monitoring more than just your price.

Social Networks: ‘Social’ Dating is The Big Message For 2011

The concept of social dating is basically a hybrid of what we commonly know as online dating or social networking. For those keeping abreast of the blogosphere social world, you’ll have noticed that social dating is the big message out there for singles right now.