No matter how well you perform your customer retention tactics, sooner or later you’re going to lose some of your valued clients. Perform all the customer retentionstrategies you can, do your best to make sure you provide value and validation to your clients, but know at some point someone’s going to jump ship. And when… Continue reading How to Retrieve Lost Customers
Tag: customer
Top Five Android Apps for Hassle Free Tax Calculations
From invoicing to payroll, small business owners have a lot on their minds when they manage day-to-day operations. Making sure your taxes are correctly calculated when you’re completing invoicing and making sales. Luckily, smart phone apps make tax calculations easy, whether you’re in the office or on the go. Here are our top five Android… Continue reading Top Five Android Apps for Hassle Free Tax Calculations
What Is CRM Software?
It’s considered one of the fundamental tools businesses require to help manage their database contacts, leads, opportunities and marketing campaigns, and in some cases even projects and support. The purpose of CRM is to bring together all sources of company information to try and provide your staff with a holistic view of any one customer,… Continue reading What Is CRM Software?
Using Social Media for Cloud Services
Social media has changed the business/customer relationship completely. Businesses and customers can now communicate directly without barriers. Customers can provide feedback on new products instantaneously, while businesses can easily post videos, handle customer services issues and announce new ventures seamlessly from most any social media platform. A recent survey by Social Marketing Watch indicated that… Continue reading Using Social Media for Cloud Services
Knowing 5 Tips For Effective Video Marketing
5 Tips For Effective Video Marketing • Provide testimonials Everybody knows that testimonials are gold when it comes to selling your product. Well, video testimonials are platinum. Video testimonials work better because we can see the customer. We can see their face, we can see how excited they are for the product. We can see… Continue reading Knowing 5 Tips For Effective Video Marketing
How To Negotiate Lower Mobile Phone Bills
If your mobile phone bill is draining your wallet each month, you may not need to switch carriers to get a better deal. Most mobile providers are interested in customer retention, so you might be able to negotiate a better rate for your existing service provider. With a little patient persistence on your part, most… Continue reading How To Negotiate Lower Mobile Phone Bills
Mobile Payments vs. Traditional Credit Card Processing
Accepting and processing credit cards from your customers is much easier today than it was in the past. Having a customer use a credit card within a business often means that a business owner can expect that customer to spend up to twenty percent more in that store than they otherwise would have. Furthermore, many… Continue reading Mobile Payments vs. Traditional Credit Card Processing
5 Reasons Every Service Based Business Should Have An iPhone App
When people talk about your business, can they claim that there’s an app for that? The simple truth is iPhone apps are huge right now. While companies use to wonder if they needed a website, companies are now wondering if they also need an iPhone app. But, why? Does your business really need an iPhone… Continue reading 5 Reasons Every Service Based Business Should Have An iPhone App
5 Questions To Ask Yourself When Building A Customer Service Plan
When it comes down to small business customer service, some people would rather talk to another human being, without having to swim through layers of thick, impersonal technology to get there. Others may just have a quick question that an FAQ or chat session can answer in about a minute. How do you decide then,… Continue reading 5 Questions To Ask Yourself When Building A Customer Service Plan
Should you Be Planning For Mobile?
With over 6 billion cell phone subscriptions worldwide and 1.2 billion active mobile-broadband subscriptions worldwide, if your business is not mobile-friendly, you are most likely missing out on a large number of potential customers and revenue. No matter what your business model is, you need to at least have a mobile-site, if not a sales… Continue reading Should you Be Planning For Mobile?