Call recording software will record a phone conversation through VoIP or PSTN in digital audio file formats. It is different than call tracking and logging, which will record only details about phone conversations but not the actual discussion. Software can include both logging and recording functionality. Nowadays call recording is really important. Technology keeps advancing… Continue reading Call Recording Software Technical Facts Which You Might Not Know
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The Onward March Of Telecoms
In history there are occasionally events that mark the beginning of a new era, and this has particularly been the case in the field of telecommunications. Some historical examples include: The first telegraph message was sent in the US 1844 by Samuel Morse from Washington, D.C. to Baltimore in Maryland. The first telephone call was made… Continue reading The Onward March Of Telecoms
How to Run Your Business While You Are Away: From Mobile Devices to VoIP Technology
Business is very much international in this day and age, so if you’re someone who has to travel, you need to make smart decisions about how you’re going to run your business while you’re away. A hugely important consideration is how you are going to stay in touch with your customers, suppliers or clients. In… Continue reading How to Run Your Business While You Are Away: From Mobile Devices to VoIP Technology
How An Appropriate Inbound Number Can Increase Leads And Sales
Although there are plenty of ways for customers to get in touch with modern businesses, most people still prefer to use the phone. This means that the inbound number that your company uses is an important asset, because choosing the right one can help you increase leads and generate sales that might otherwise have eluded… Continue reading How An Appropriate Inbound Number Can Increase Leads And Sales
Facts You Should Know About Call Recording Laws
There are various needs that appear whenever looking at call recording. Because of the fact that technology changed and everything is transforming towards a more mobile approach, companies started to utilized call recording. The problem is that whenever you record a phone call you have to take into account how legal this process is. When… Continue reading Facts You Should Know About Call Recording Laws
Why Your Company Should Choose Hosted Voice Over a Traditional Phone System
Today’s changing business world offers you lots of choice and convenience on how you want to run things. Unlike running a business in the past, having effective communication between your employees in this day and age can ensure that employee productivity is at an all time high. Traditional phone systems don’t cut it anymore; if… Continue reading Why Your Company Should Choose Hosted Voice Over a Traditional Phone System
Real Help From Real People: Give Your Customers The Attention They Deserve
Everybody knows by now that times are changing fast and that almost everything is being automated and completed online, and that includes the way business is being conducted. One thing that should never change in many industries is the personal customer service that companies and businesses offer customers. Call center service remains greatly significant and… Continue reading Real Help From Real People: Give Your Customers The Attention They Deserve
Streamline Your Call Sheet Creation To Free Time For Making Movies
If you’re in the video or film production business you’ll know how hard it is to coordinate all of the resources needed for a project and ensure that everyone involved is up to speed. All of the team need to know what’s going on, where they need to be and what they should be doing… Continue reading Streamline Your Call Sheet Creation To Free Time For Making Movies
A VOIP Phone System Can Help Take Your Small Business To The Next Level
Turning away from traditional phones, more small businesses are using Voice Over Internet Protocol (VOIP) to make calls online and save on costs. Using small business VOIP, users can call from anywhere, local and long-distance, using broadband Internet access and a computer or device made for VOIP calls. Here are reasons to make the switch… Continue reading A VOIP Phone System Can Help Take Your Small Business To The Next Level
How To Find The Right Movie Crew Members
As an amateur film maker, you probably have a lot of trouble finding actors and professionals who can take your new movie to the next level. You may not want to be famous enough that your movie hits the big screen, but you at least want it to be as professional as possible. This is… Continue reading How To Find The Right Movie Crew Members