Customer Service, Is There An App For That?

Who needs a paper menu? Image by Lordcolus  Most of us enjoy going out to dinner and indulging on being waited on. Of course, there are always the fast-food venues that get us out of our seats but most of our service comes from waiting staff.  So with our current tech-revolution, how is our table… Continue reading Customer Service, Is There An App For That?

3 Ways For Software Consultants To Keep Their Customers Happy

Whether you work as a freelance software consultant or run a full-fledged software consulting company, there’s likely one thing on your mind on a daily basis: keeping customers happy. Your business revenue, your reputation, and even your sense of well-being depend on how happy you can keep your customers. If your clients are happy, then… Continue reading 3 Ways For Software Consultants To Keep Their Customers Happy

Top Tips To Boost Your Customer Numbers

In terms of the economic difficulties facing SMEs, there has rarely been a more challenging time – you’d have to think back to the early eighties. One thing they didn’t have then though, and which makes all the difference now, is the internet. If you can harness the power of the internet, with these 5… Continue reading Top Tips To Boost Your Customer Numbers

What Your Customers Want From Your Estore (And What You Must Give Them)

It’s been long and you all (especially those who’re into ecommerce) must have heard about ‘Goldman Sachs’ prediction: Global ecommerce sales would nearly touch the one trillion dollar mark by 2013. Many of you may have seen this as the tip of the iceberg. And I’m quite sure you must have been racing through the hurdles… Continue reading What Your Customers Want From Your Estore (And What You Must Give Them)

Smart Tips & Tools For Start-Ups

Image courtesy of Utnapistim Starting a company is about growth and opportunities from day one. It’s about getting people excited enough to look at your products and services, come back again and again, and become a paying customer. Here are some tools to consider when starting your company so you can focus on your growth… Continue reading Smart Tips & Tools For Start-Ups

Smart Tips & Tools For Start-Ups

Image courtesy of Utnapistim Starting a company is about growth and opportunities from day one. It’s about getting people excited enough to look at your products and services, come back again and again, and become a paying customer. Here are some tools to consider when starting your company so you can focus on your growth… Continue reading Smart Tips & Tools For Start-Ups

Marketers, Know Your Customer

Bob Dylan once wrote “The times they are a changing” and how right he was. Aspects of life have evolved dramatically over the years, to a point that any individual that is plucked from the 1970’s and thrown straight into 2012 would be faced with a world virtually unrecognisable from the one they left behind.… Continue reading Marketers, Know Your Customer

Tips For A Smart Twitter Giveaway

Many companies are realizing how they can increase their social media following by holding a giveaway. Giveaways are a great way to generate interest in your brand and increase your overall exposure. Some companies hold a giveaway on Twitter and only think of the exposure it will bring them on Twitter, but holding a giveaway… Continue reading Tips For A Smart Twitter Giveaway

How Twitter Is Working With Companies To Reveal Customer Satisfaction

These days, more and more companies are using social networking site such as Twitter to gain information about their customers.  The data gathered from Twitter will become more useful to market researchers with the advent of a new partnership between a number of analytics firms in announced by the social networking site last month. Research… Continue reading How Twitter Is Working With Companies To Reveal Customer Satisfaction

Trends And Innovations Are Emerging In Online Marketing

There are many different words that can be used to describe online marketing and stagnant would not be one of them. Each and every year, trends emerge which are designed to help take internet marketing into a bold new direction. These trends are studied by internet marketers for a very specific reason; tapping into new… Continue reading Trends And Innovations Are Emerging In Online Marketing